Protecting Your Privacy with Industry-Leading Data Security
At ThistleMoor Events, your privacy is paramount. We are committed to transparency in how we collect, use, and protect your personal information, ensuring full compliance with GDPR and all UK data protection laws.
This policy is effective as of 15th May 2024. For any concerns, please contact us at info@thistlemoor.co.uk.
What Information We Collect and How We Use It
Personal & Event Details
We collect essential personal information (name, contact details, address) and specific event details (date, location, equipment preferences) to process your bookings and deliver our services efficiently. This allows us to tailor our offerings precisely to your needs, ensuring a flawless event experience. Your event's success starts with accurate planning, powered by your shared preferences.
Communication & Website Data
We record your communication preferences and gather anonymised website usage data through analytics. This helps us understand how you interact with our site, enabling continuous improvement of our user experience and service offerings. We only send marketing communications if you have explicitly consented, and you can manage these preferences at any time.
How We Protect Your Personal Information
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Advanced Encryption & Secure Transmission
All data transmitted to and from ThistleMoor Events is secured with industry-standard TLS encryption, ensuring your information remains confidential during online interactions.
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Strict Access Controls & Staff Training
Only authorised personnel with a legitimate business need can access your data. Our team undergoes regular training on data protection best practices and ethical data handling.
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Ongoing Security Audits & System Updates
We conduct frequent security assessments and maintain robust firewalls and malware protection. Our systems are regularly updated to counter emerging threats and maintain cutting-edge security.
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Secure Payment Processing
Financial transactions are handled by PCI DSS compliant third-party payment processors. We do not store sensitive payment card details directly on our servers.
Your Data Rights and Privacy Controls
Under GDPR and UK data protection laws, you have comprehensive rights over your personal data. ThistleMoor Events is dedicated to supporting you in exercising these rights:
Right to Object / Restrict
Object to or request restriction of processing in specific situations.
Manage PreferencesData Sharing and Third-Party Services
To deliver our comprehensive event services, we occasionally share essential data with trusted third-party partners who adhere to stringent data protection standards.
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Service Providers
We partner with essential service providers for elements like secure payment processing, delivery logistics, and event setup. Data shared is strictly limited to what is necessary for them to perform their designated functions, always under confidentiality agreements.
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Analytics & Marketing Platforms
Anonymised data helps us understand website traffic and optimise our marketing. You have full control over marketing consent, and we ensure these platforms comply with GDPR.
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Legal & Regulatory Compliance
We may disclose data when legally required by public authorities, including law enforcement, to meet national security or legal requirements, always adhering to strict UK judicial oversight.
